BetterEss 51.2V 600Ah 30kWh All-in-one Mobile ESS Built-in 12kW Hybrid off-grid Three Phase Inverter

We offer FREE shipping on all orders to most countries and regions. Orders shipped from China: Free shipping is available to the EU, US, UK, and other major regions (excluding remote island addresses). Orders shipped from the EU warehouse: Free shipping is provided to mainland EU countries. Note: If you are located in the UK, Switzerland, or Norway, and your order is shipped from our European warehouse, additional shipping fees will be applied. Furthermore, any customs duties or taxes incurred for these destinations must be covered by the customer.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

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